DECLARATION All the details on this form are true and not misleading.
I / we understand that this loan will be secured against my / our property.
You have applied to a credit broker and we will use the information you have provided to:
– process the application you have made;
– Make, or cause searches to be made, at a credit reference agency, or agencies (see the note on the following page) – these searches will be shown to other lenders in connection with applications made by you. Multiple searches made in a short period may adversely affect your credit profile and may make credit harder for you to obtain.
Information held about you by a credit reference agency may already be linked to records relating to another person, for example your spouse, and for the purpose of your loan application you will be treated as financially linked. Your loan application will be assessed with reference to all linked records.
If you are making a joint application you are confirming that you are linked financially with another person, and that you are entitled to
(a) Disclose information about that person and/or anyone else referred to by you and (b) authorise us and any lender involved in the application to search, link and/or record information at credit reference agencies about you and/or anyone else referred to by you. (Links remain on file at credit reference agencies until one of the parties successfully files a disassociation. Also, some traders will offer you a choice to apply in your sole capacity, as long as the loan is not in joint names and you declare that you are not doing so to avoid any bad debts on the part of a partner.)
We may also use the information:
to offer you other products;
to pass your details on to a lender or lenders we feel may be willing to lend you money;
to pass on your details to another broker, if we are not able to arrange finance for you;
to write to you in the future with a view to offering you products we feel may be of interest to you;
to pass your details to another broker in the future with a view to them offering you products we feel may be of interest to you;
to permit access to your information by any regulatory bodies to ensure that we are processing information correctly and complying with regulatory requirements.
We may keep the information for several years. You can ask for the information not to be used to offer you other products. Any other broker or lender to whom the information is passed during processing your application may use it in the same way. Every company or person who processes or keeps data has a duty to keep that information up to date and accurate.
NOTE – CREDIT REFERENCE AGENCIES The names and addresses of the main credit reference agencies are shown below. Brokers and lenders may use one or more of these agencies. Information about which credit reference agency was used should be made freely available.
Lending Companies Use of information when application is being processed.
Lenders to whom the application is passed will make wider use of the information than a broker. If you have received any lender documents, they should include a statement telling you what they will do with the information, or telling you where to look to find out what use they will make of it. This statement will usually be near any signature box, or clearly placed on the front page. If the information is not by the signature box there may be an “information padlock” sign (like the one above) drawing your attention to where the information is.
This guide tells you all the likely uses; some lenders may only do some of the things we explain.
Almost all lending companies will check the information supplied by you on loan or mortgage applications together with data held by credit reference agencies. The lender may search on more than one occasion. If they do, usually one search “footprint” will be left at the credit reference agencies. However on certain occasions more than one footprint maybe left where necessary. Lenders will use the information obtained in the credit reference searches to help them assess the application and they may use the result of any search in a credit scoring system.
A credit scoring system is a system by which points are given for various factors like your age, your job or even for information obtained from a credit reference agency, such as how you have repaid previous or existing credit. Lenders use different methods of scoring depending upon their interpretation of the importance of different factors and the level of risk they are willing to accept.
The lender may check your details with the credit reference agency or with other agencies to satisfy itself that all the details on the application are true, and that the application has really been made by you. If it suspects information is false or inaccurate it may report it to a fraud prevention agency.
Please ensure the information you give is true, as lending companies will check with fraud prevention agencies and if you give false or inaccurate information, and the lender suspects fraud, it will record this.
NOTE – OTHER AGENCIES SEARCHED – As well as the credit reference agencies, there are agencies dealing specially with the checking of application details to identify possible fraud. This is a protection for honest applicants, although it can sometimes cause delays.
Nobody has a right to receive a loan. Loans are always granted at the discretion of the lending company.
What if my loan application is not accepted?
Sometimes a lender may not wish to lend. This may be for a number of reasons. The lender may think you cannot afford the loan. If it is a secured loan, your property may not be of sufficient value.
A lender does not have to tell you exactly why you have been refused a loan, but they should give an indication of whether data from the credit reference agency contributed to the decision. You can ask them for the name and address of any credit reference agency used and they will supply this information free of charge.
If a lender has used a credit scoring system in reaching its decision, it will tell you so. If you are refused credit because of an automated system you can ask the lender for an explanation of how their system works (this applies only if the decision has been made on the basis of a computerised system alone). The lender may charge a small fee for providing this information. You also have the right to require a personal, non automated, review of the decision.
Use of information once a loan has been made
All lending companies keep information about their customers in their own records. This will include all the initial information given by you, and extra information about how your account has been run and any other dealings between you and the lender.
Most lenders record the conduct of any loan throughout its duration, including how punctually the payments are made and other information, with one or more of the credit reference agencies. This enables them, and others, to make decisions about credit and credit-related services for you and members of your household including decisions on motor and household credit, fraud checks, life and other insurance proposals and insurance claims.
Information may also be provided to the other agencies. These will help lenders and other subscribers to those agencies to trace debtors, recover debt, prevent fraud and to check your identity to prevent money laundering. In particular, any difference between the information given by you or your broker and any later information discovered by the lender is likely to be noted.
Lenders may also use your information for statistical analysis. This may be done by them or by third parties contracted to do the work by them. If they use a contractor, they are obliged to ensure that your data is properly secure. If your broker or lender intends to use your information for any purposes not included above, it will explain this in its documents.
Brokers and lenders are under a legal duty to keep all the information they hold accurate and up to date.
Credit Reference Agencies
The main credit reference agencies are:
Credit File Centre,
PO Box 1140,
Consumer Help Services,
PO Box 8000,
Tel: 0870 241 6212
The agencies do not keep “blacklists” nor do they give any opinion about whether or not credit should be granted. They do have a duty to keep information up to date and accurate.
Credit reference agencies keep a wide range of information. This includes information from the electoral roll (sometimes known as the voters roll) and records of most County Court Judgements, involuntary arrangements (IVA’s) and bankruptcies. They also retain information relating to previous and existing credit and a record of searches made against your file. The lenders share information through the agencies providing a history of how punctually payments are being made or have been made and how much you owe. Loan information is usually held on file for 6 years from the date when the loan is repaid or, if you fail to make repayments, for 6 years from the date of the last payment you actually make. Details of the voters roll may be held for much longer. Information about credit searches is kept for up to two years. Agencies also use information with the individuals’ names removed, in order to carry out statistical analysis of lending and repayment records.
All the main agencies participate in some specialist databases. These are subject to special rules as to which traders may access them.
CIFAS is a not for profit membership association solely dedicated to the prevention of fraud. CIFAS provides a range of fraud prevention services to its members including a fraud avoidance system used by the UK’s financial services companies, public authorities and other organisations. Members can exchange information on applications for products and services that are considered fraudulent as well as exchanging information about accounts and services which are being fraudulently misused. This exchange of information is referred to in a fair processing notice.
If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
The proposed lender and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:
Checking details on applications for credit and credit related or other facilities
Managing credit and credit related accounts or facilities
Checking details on proposals and claims for all types of insurance
Checking details of job applicants and employees
CML Possession Register The Council of Mortgage Lenders‚ Possession Register is available to its members through the main credit reference agencies. If you have had a property repossessed or have given it up voluntarily this will show on the register.
A file may also show a “gone away” marker indicating that a member of the “Gone Away Information Network” has reported that they cannot trace a customer who is in arrears with payments. Alternatively, the marker may indicate a new address which the “gone away” has been traced to.
Files in this register contain detailed information on applications made and loans given. It is aimed at tracing fraudsters who use different combinations of information to obtain credit dishonestly. It checks and counter checks information given on application forms. If your broker or lender uses any of the above agencies they will be able to confirm their contact addresses.
All Agencies, Brokers and Lenders
You are able to see what information any of the above hold about you. You can ask them for a copy at anytime. They must also tell you where the information was obtained. You will need to write and they may charge a small fee (£10 maximum). The firm will have to reply within 40 days from receipt of their fee. If you wish to see the information contained on a credit reference agency file you can do so by writing to the relevant agency. The agency must respond within 7 working days. There is a small fee of £2 required. If your credit reference file shows that you are linked to other people with whom you have no financial connection or if it contains information which is incorrect you can ask for the entry to be corrected, removed, or have a note put on the file explaining why you think the information is wrong. The agency will not remove correct information.
Unless you notify us, you agree we may contact you by telephone, letter or e-mail to offer you information in the future about our secured loan products. We will not pass your information to any third parties without your permission.
If you do not wish to be contacted by us in the future, please write to the Jason Marsh, UK Homeowner Loans Ltd, 13th Floor, Piccadilly Plaza, Manchester, M1 4BT, or e-mail us your name and address (including postcode), requesting not to receive any further marketing communication from us.
The Information you give us
We will treat all your information as private and confidential both now and in the future. The only exceptions to this would be when the law requires us to disclose information, or, with your consent, where disclosure is necessary when arranging your secured loan. We will store the information we hold about you on our computer system, and if you send us papers these will be held securely at our offices. We are registered with the Information Commissioners Office and will use your information in accordance with the principles of the Data Protection Act. Further information regarding how we use your information will be sent to you with your loan offer.